Workday Change Management & Training Support
Technology Doesn’t Drive Change – People Do
Whether you’re planning your Workday deployment or already live, Change Management helps turn system adoption into lasting transformation.
From training and communication to stakeholder alignment, we meet you where you are to ensure your people are not just informed but empowered. Your system is only as powerful as the people who use it.
Workday transforms your tech.
Change Management transforms your team.
Our Digital Change Approach to Workday
We drive change strategy and transformative outcomes through hands-on delivery and strategic behavioral management.
Chart
Define the vision, align key stakeholders, and build a clear roadmap for change. This phase lays the foundation for a successful and people-centered transition.
Equip
Develop the communications and training strategies that prepare people for what’s coming. This is where you give teams the tools, knowledge, and support they’ll need to navigate the change.
Guide
Lead teams through the transition with consistent communication, coaching, and engagement. This phase focuses on enabling adoption and keeping people supported every step of the way.
Embark
Reinforce new behaviors, measure success, and ensure the change becomes part of how work gets done. This phase is about sustaining momentum and realizing long-term value.
What Change Looks Like in Action
Sample offerings & deliverables from real-world projects.
“Project Sunrise” – Setting Vision Early
Project Phase: Pre-Implementation
We helped a client define project guiding principles and brand their initiative to engage employees from day one — before configuration even began.
Making Workday Work for the Project Team
Project Phase: Planning Stage
We helped a client define project guiding principles and brand their initiative to engage employees from day one — before configuration even began.
Client Advocacy
From Paperwork to Playbooks
Project Phase: Architect & Configure
We mapped and redesigned the Position Management process to shift accountability to managers, then built playbooks, decision trees, and job aids to make change feel manageable and actionable.
Client Advocacy
Turning Testers into Champions
Project Phase: Testing
Testers weren’t just validating the system—they were early adopters. We built preview sessions and early training materials that empowered them to lead the way and support others at launch.
Client Advocacy
Countdown to Go-Live
Project Phase: Deployment
We ran a multi-week campaign across email, in-person events, and mobile resources—backed by training and checklists—to ensure every employee knew what Workday meant for them on day one.
Client Advocacy
No Email? No Problem!
Field-Based Workforce Strategy
For a frontline population with no corporate email, we built a physical and mobile-friendly training strategy—QR codes, print guides, flyers, and location-based support—to drive real adoption from the floor up.
Client Advocacy
From Go-Live to Growth
Post-Go-Live Sustainment
We supported long-term adoption through office hours, feedback loops, and custom video walkthroughs—ensuring teams didn’t just use Workday but made it part of how they work every day.
Client Advocacy
Align Leaders & Stakeholders
Create Practical Resources
Prepare Users for What’s Ahead
Support Go-Live & Beyond
Deliver Targeted Training
Learn More
Deliverables That Drive Adoption
Change isn’t just a plan – it’s everything you put in people’s hands to help them succeed.
From role-based job aids to engaging bite-sized videos, our deliverables are designed to meet your teams where they are and move them forward with confidence.
Job Aids
Quick Reference Guides (QRGs) are concise, easy-to-read documents designed to provide essential information and instructions for completing specific tasks. They serve as handy resources for users to quickly find answers or instructions without needing to sift through detailed manuals or submit questions to support teams.
Videos
Video aids are instructional videos that visually guide users through specific processes or tasks within a system. These videos show each step in detail, making it easier for users to understand and follow along.
By leveraging video aids, organizations can enhance their training programs, improve user comprehension and engagement, and ensure consistent and accurate execution of processes across their systems.
Communications
An integrated communication strategy builds awareness, explains the reasons behind the change and how it will benefit the organization, fosters engagement and encourages feedback, addresses concerns, and ensures consistent messaging to avoid confusion.
Process Maps
Process maps offer a granular level of detail, capturing each step, decision point, input, output, and stakeholder involved in the process.
Process maps increase business process clarity, pinpoint inefficiencies and areas for improvement, serve as excellent training tools, and facilitate better communication among team members by clearly defining roles and responsibilities.
All the Ways We Can Help
These services are natural extensions to how we support Change Management for Workday.
Application Management Support (AMS)
Find the best fit for your ongoing support needs.
Client Advocacy
For your initial launch, we can advise on the decisions you’ll need to make today that will impact your Workday experience tomorrow.
Platform Optimization
We perform comprehensive health audits and curate a roadmap based on your feedback for ultimate platform excellence.
New Module / Phase X
Want to add a new module? We specialize in Post Go-Live deployments for all Workday modules.
Staff Augmentation
Need a Workday Expert, fast? Commit can help. Perfect for backfilling an empty position or temporarily hiring a specialist as needed.
