You’re Live! …Now What?
It’s time to make Workday work for you.
Your team just spent months juggling their day job with months of workbooks, meetings, and testing – so once you finally launch Workday, expectations can be confusing.
Life after Go-Live is where the real work begins.
The Standard Workday Deployment Journey
While every Workday implementation has its own unique cadence, what happens after Go-Live follows a common pattern.
Let’s dive in.
1. Go-Live: Week 1
The switch is flipped. You’re officially in Workday — and everything feels new. Congrats!
By now, you’ve already sent day-one communications to your team for their first week in Workday.
Behind the scenes, your team is probably in full blown panic mode. What’s working? More importantly – what’s not working? Are workers doing what they’re supposed to?
What Success Looks Like
Still Implementing?
As you’ve figured out by now, getting ready for launch can be very taxing to internal teams.
During deployment, we help with:
Learn how Commit helped CSI prepare for their Go-Live, resulting in a business-as-usual transition to Workday.
Access our Go-Live Resources
In the weeks leading up to Go-Live, everybody needs a sanity check.
Our Deployment Checklist details which tasks and audits to complete leading up to Day 1, as well as templates to distribute to End-Users such as:
Enter your info and
we’ll send you everything
2. Hypercare: Months 1-2
You’re live — but you still have backup.
Hypercare is all about triage, break-fixes, and knowledge transfer.
Your implementation partner typically provides support through:
We highly recommend holding daily stand-ups with your internal team to capture every issue ASAP.
But, what happens after Hypercare? That depends on a few things such as who did your implementation and what is in the contract.
Some service contracts may include additional Application Managed Services (AMS) support. Most of the time, however, you are on your own after Hypercare ends. Your team is now responsible for all management in your Production tenant – while you’re still learning the system.
Action Item: Finding a trusted services partner before Hypercare ends is the best way to guarantee continued success and adoption by your organization.
Things No One Warned You About
(But Always Come Up)
After going live, you will come up against things you didn’t plan for. Commit’s training, release management resources, and Workday governance guidance help teams avoid these year-one pitfalls.
3. Stabilization: Months 2-6
This is where the real work begins.
It’s normal to feel overwhelmed, but your team’s diligence and dedication will begin to shine during this phase.
This is also the right time to find your internal champions.
- Who on your team is naturally gifted in Workday?
- Who should you focus on training?
Workday is a relay race – no one person can run the whole thing on their own. You must invest in your team where you can, and then leverage external support to help with the rest.
Your Training Options:
- Workday Community
- CommitAI
- Workday Pro Training & Certifications
- Workday Success Plans
- Build a partnership with your AMS Support provider, helping your team learn the system through ad-hoc knowledge transfer when resolving tickets
- Curated, Commit-led training & workshops
We can help you find the right option for your team size, tenant complexity, and business goals – reach out to chat.
What Customers Commonly Experience
Our Stabilization Recommendations
4. Refinement: Month 6+
The dust is settling.
You’re done with the triage stage, but as you get acquainted in the system you’ll see minor improvements to make. Small refinements help build the foundation for long-term system health and make Workday easier for employees to use.
As always, be sure to make any adjustments in your Sandbox tenant first and test, test, test!
Examples of Refinement
5. Optimization
You’ve stabilized. Your team understands the system. Now you can make Workday truly yours. Optimizations dig into what you’re already live on — and sometimes new SKUs – to identify high-value improvements and quick wins, including:
AI Enablement
AI is all the buzz right now. While it’s hard to keep track of all the changes, we can help decipher powerful frameworks and solutions like:
When Optimizing Isn’t Enough
Sometimes the native functions simply don’t match your unique business requirements. This is where custom solutions come in.
Learn how Commit transformed Texas Roadhouse’s onboarding process by leveraging Workday Extend – increasing efficiency by 40% to better manage 2,000+ hires per week.
6. Roadmapping Your Workday Future
Once you’re steady, it’s time to think strategically. Creating a Workday roadmap illustrates a clear plan for how your system will evolve, from cross-functional alignment between SKUs to potentially bringing more business systems under one roof in Workday.
Why this is critical:
Roadmap topics to consider:
Workday Resources
In addition to delivering best-in-class Workday services, we also offer proprietary tools, free custom reports, checklists, and articles to help you make the most of your Workday.
Custom Report Library
Our Experts have compiled a list of helpful custom reports you can build on your own – for every Workday module.
Functional Checklists
From EOY Payroll to Learning Campaigns – don’t miss a step with our checklists for various Workday modules.
News Straight to your Inbox
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Every Workday Journey is Different —
But You Don’t Have to Navigate It Alone
Discover our post-go-live services and talk to a Commit Expert about maximizing your Workday investment.
Application Management Support (AMS)
Find the best fit for your ongoing support needs.
Client Advocacy
For your initial launch, we can advise on the decisions you’ll need to make today that will impact your Workday experience tomorrow.
Platform Optimization
We perform comprehensive health audits and curate a roadmap based on your feedback for ultimate platform excellence.
New Module / Phase X
Want to add a new module? We specialize in Post Go-Live deployments for all Workday modules.
Staff Augmentation
Need a Workday Expert, fast? Commit can help. Perfect for backfilling an empty position or temporarily hiring a specialist as needed.
Change Management
Drive user adoption, minimize disruption, and ensure long-term success with our proven, people-focused approach. Our tools, deliverables, and training set you up for true organizational excellence.
Let’s Get Started
You have Workday questions.
We have Workday answers.
How can we begin elevating your Workday experience?
